Orders – General
Freight for your whole order is calculated at the checkout.
No plants dispatched internationally. Seed is available to overseas customers.
No plants to Western Australia or Tasmania. All other other items may be sent to these states.
Pricing is in Australian dollars. Payment method for international orders is credit card only.
Orders – Dispatch
Confirmed orders received by midnight Thursday are dispatched the following week – we will contact you if there is to be a delay.
Plants are always dispatched early in the week, Monday or Tuesday. Dispatch advised by automated email.
Orders – Delivery
Transit time of orders will depend on delivery address. Most addresses can be serviced by Australia Post within 1-6 working days. Processing and dispatch may take up to 7 days, depending on the day of ordering ( see above).
Delivery of orders should be achieved in 4 – 14 days of order payment.
Plants are dispatched early in the week following confirmation (payment) of order. Shipping for plants is by Express Post. Non plant part of orders are sent separately by Ordinary Post. All orders are tracked.
Plants are usually sent in their pots. Some species may be sent as dormant roots or bare rooted. This will be specified, otherwise plants will be sent in pots. Pots are individually wrapped and secured inside shipping cartons.
Freight charges are calculated by Australia Post at the Checkout. Boxes used in shipping are based on a 100mm square. The best value for your shipping dollar is had by ordering in lots of 4 x 50mm pots to make a 100mm square.
Domestic seed (only) orders are forwarded by Ordinary Post. Freight and handling fee of $6.60/order applies for 1-6 seed packets. Orders of 7-12 packets are charged $7.70. Orders of greater than 12 packets are charged a fee of $8.80. Seed as part of book or dried herb order are included with no extra charge.
International seed orders Have been temporarily suspended due to a change in the Australia Post requirements.
International orders; it is up to the receiver to determine which seed are permissible imports to their particular country. No responsibility in this regard rests with All Rare Herbs. Fresh (undried) seed sent internationally is at the receivers risk. No refunds or credits.
Other Products – Domestic
Shipping of larger books and dried herb starts at $13.20, except particular publications, which have post and handling included. Postage of 2-6 items is $18.50 and 7+ items is $25.50. Shipping by Ordinary Post. Seed as part of these order is dispatched with no additional fee.
Other Products – International
Seed is dispatched by air mail, with freight calculated at checkout. No plants, books or dried herb are shipped internationally.
Before ordering seed for international delivery, please check with your countries customs service to ascertain if the species to be ordered are permitted imports. All Rare Herbs is not responsible for any seed confiscated as an illegal import.
Christmas / New Year
Last orders before Christmas are dispatched the 2nd Monday of December.
This year plant orders need to be received, and paid for, by Friday, 11/12/20, for Express Post delivery.
Last seed and book orders for the year also close Friday, 11/12/20, but as dispatched by Ordinary Post there is no guarantee of delivery before Christmas
Orders will still be accepted after 11/12/20, with dispatched delayed until the new year.
Our office closes Friday, 18/12/20 and re-opens Monday, 11/1/21.