Orders – General
Freight for your whole order is calculated at the checkout.
No plants dispatched internationally. Seed is available to overseas customers.
No plants to Western Australia or Tasmania. All other other items may be sent to these states.
Pricing is in Australian dollars. Payment of international orders is by credit card only.
Pick up is available for local orders from the BP Service Station at Mapleton – option available at checkout.
Orders – Dispatch
Confirmed orders received by noon Friday are usually dispatched the following week – we will contact you iif there is to be a delay.
Plants are always dispatched early in the week, Monday or Tuesday.
Orders – Delivery
Transit time of orders will depend on delivery address. Most addresses can be serviced by Australia Post within 5-6 working days. Processing and dispatch may take up to 7 days, depending on the day of ordering ( see above).
Delivery of orders should be achieved in 4 – 14 days of order payment.
Plants are dispatched early in the week following confirmation (payment) of order. Shipping is usually by ordinary post or Fastway, at our discretion. All orders are tracked.
Plants are usually sent in their pots. Some species may be sent as dormant roots or bare rooted. This will be specified, otherwise plants will be sent in pots. Pots are individually wrapped and secured inside shipping cartons.
The following freight charges apply for each plant shipment
|1 – 4 plants||$12.50||$14.50||$14.50||$14.50||$19.80|
|5 – 12 plants||$18.50||$22.00||$22.00||$22.00||$29.70|
|13 – 24 plants||$25.00||$29.70||$29.70||$29.70||$56.00|
Domestic seed (only) orders are forwarded by Priority Post. Freight and handling fee of $6.60/order applies for 1-6 seed packets. Orders of 7-12 packets are charged $7.70. Orders of greater than 12 packets are charged a fee of $8.80. Seed as part of another order are included with no extra charge.
International seed orders are sent by air mail, the fee being $8.00/order of less than 4 packets, $14.00/order of less than 16 seed packets and $20/order of up to 33 packets. Orders of greater than 33 packet will be charged $30.00.
International orders; it is up to the receiver to detrmine which seed are permissible imports to their particular country. No reponsibilty in this regard rests with All Rare Herbs
Other Products – Domestic
Non-plant/seed orders attract a flat fee of $13.20 per order, except particular publications, which have post and handling included. Seed as part of another order is dispatched with no additional fee.
Other Products – International
Seed is dispatched by air mail, with freight calculated at checkout. No plants, books or dried herb are shipped internationally.
Before ordering seed for internation delivery, please check with your countries customs service to ascertain if the species to be ordered are permitted imports. All Rare Herbs is not responsible for any seed confiscated as an illegal import.
Christmas / New Year
Last plant and dried herb orders before Christmas are dispatched the 2nd week of December.
This year these orders need to be received, and paid for, by Friday, 7/12/2018. Last seed and book orders for the year close Friday, 14/12/18, but there is no guarantee of delivery before Christmas
Orders will still be accepted after this time, with dispatched delayed until the new year.
Our office closes Wednesday, 19/12/18 and re-opens Monday, 14/1/19.